目次

Introduction, Zvi Griliches I. What is Being Done Recent and PlannedImprovements in the Measurement and Deflation of Services Outputs and Inputsin BEA's Gross Product Originating Estimates, Michael F. Mohr ProductivityMeasurement in Service Industries, Edwin R. Dean and Kent Kunze Improvementin Measuring Price Changes in Consumer Services: Past, Present, and Future,Paul A. Armknecht and Daniel H. Ginsburg II. Alternative ApproachesProductivity in the Distributive Trades: The Shopper and the Economies ofMassed Reserves, Walter Y. Oi The Real Output of the Stock Exchange, TimothyF. Bresnaham, Paul Milgrom, and Jonathan Paul IIIA. Measuring the Output ofBanking and Other Services User Costs, Shadow Prices, and the Real Output ofBanks, Dennis J. Fixler and Kimberly D. Zieschang Measurement and EfficiencyIssues in Commercial Banking, Allen N. Berger and David B. Humphrey IIIB.Selected Industries The Output of the Education Sector, Dale W. Jorgenson andBarbara M. Fraumeni Measurement of Output and Quality Adjustment in theDay-Care Industry, Swati Mukerjee and Ann Dryden Witte Productivity in theTransportation Sector, Robert J. Gordon Purchased Services, Outsourcing,Computers, and Productivity in Manufacturing, Donald Siegel and Zvi GrilichesDispersion and Heterogeneity of Firm Performances in Nine French ServiceIndustries, 1984-1987, Elizabeth and Jacques Mairesse IV. InternationalAspects Measuring Final Product Services for International Comparisons, AlanHeston and Robert Summers Measuring Public-Sector Output: The Swedish Report,Richard Murray