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Quality in Public Services: Managers' choices. (Public Policy and Management Ser.) hardcover 160 p.
Gaster, Lucy.
著
発行年月 |
1994年01月 |
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出版国 |
イギリス |
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言語 |
英語 |
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媒体 |
冊子 |
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装丁 |
hardcover |
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ページ数／巻数 |
160 p. |
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ジャンル |
洋書／社会科学／政治学／公共政策 |
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ISBN |
9780335193493 |
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商品コード |
0209425673 |
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商品URL
| https://kw.maruzen.co.jp/ims/itemDetail.html?itmCd=0209425673 |
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内容
This work examines a variety of approaches to quality definition,implementation and measurement. The author provides a framework toenable public service managers to develop and integrate ideas aboutquality in ways which are relevant to their own day-to-day practice.
