内容

目次

Part 1 Context and definition: the context of decision making in theNHS; the nature of decision support systems. Part 2 Strategic serviceplanning: spatial decision support systems for health care planning;improving the balance of elderly care services; activity and capacityplanning in an acute hospital; capital investment appraisal in the NHS.Part 3 Operational service planning and management: decision support inprimary care; the MaTS maternity staffing model; a decision supportsystem for planning continuity of midwifery services; queue management- what has a DSS approach to offer to improve the running of outpatientclinics?; decision support systems in neurosciences measurement andanalysis of clinical activity. Part 4 Policy and organizationallearning: a management flight simulator of community care; decisionsupport in objective setting, monitoring and review. Part 5 Futureprospects for DSS: future prospects -issues, informatics andmethodologies; conclusions.