内容

目次

1. Introduction, The essential features of the WIRS design, Elements of the survey employed in this volume, The changing landscape, 1980-98, The nature of our analysis and contents of the book 2. The dynamic context of workplace employment relations. Industry and Ownership, Size of Workforce, Location within larger organizations, Internationalization, Age and relocation, Changes in technology, Changes in the composition of the workforce, Summary and conclusions 3. The Management of employee relations. Who manages employee relations, The emergence of a profession, The gender issue: women managing employee relations, A changing role for employee relations managers, The status and influence of employee relations managers, Conclusions 4. Have employess lost their voice? Union presence, Union membership density, Trade Union recognition, Other channels for collective employee voice, Direct Communication methods, An overall view of employee voice, Conclusions 5. Union recognition: a 'hollow shell'? Workplace union density, The nature of union