目次

Chapter 1 INTRODUCTION; Chapter 2 THE GOVERNANCE OF HEALTH SERVICE EMPLOYMENT RELATIONS; Chapter 3 REFORMING NHS MANAGEMENT PRACTICE; Chapter 4 PAY BARGAINING REFORM; Chapter 5 STRATEGY AND STRUCTURE AT THE WORKPLACE; Chapter 6 EMPLOYMENT RELATIONS: PERFORMANCE, UNION INFLUENCE AND EMPLOYEE INVOLVEMENT; Chapter 7 THE MANAGEMENT OF PAY; Chapter 8 THE MANAGEMENT OF WORK; Chapter 9 CONCLUSIONS; References; Index;