内容

目次

Foreword. Preface. Acknowledgements. About the Authors. Editor's Introduction. PART I: CREATING A STRATEGIC SERVICE VISION. Chapter 1: Developing a Strategic Service Vision (James L. Heskett). Chapter 2: Developing an Entrepreneurial Competitive Strategy (Jerry Kitzi). Chapter 3: Cooperative Strategy: Building Networks, Partnerships, and Alliances (Jerry Kitzi). Chapter 4: Leading, Retailing, and Rewarding People Entrepreneurially (Peter Economy). Chapter 5: Managing Your Board Entrepreneurially (Jerry Kitzi). Chapter 6: Treating Your Donors as Investors (Kay Sprinkel Grace). Chapter 7: Working with Community. Chapter 8: Performance Information that Really Performs (Fay Twersky and Jill Blair). PART II: GROWING AND EXPLORING NEW DIRECTIONS. Chapter 9: Developing Viable Earned Income Strategies (Beth Battle Anderson, J. Gregory Dees, and Jed Emerson). Chapter 10: The Question of Scale: Finding an Appropriate Strategy for Building on Your Success (Melissa A. Taylor, J. Gregory Dees, and Jed Emerson). Chapter 11: Managing Organizational Change (Betty Henderson Wingfield). Chapter 12: Growing with an Entrepreneurial Mind–Set (Steve Roling). Appendix. Index.