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List of Illustrations xxi Introduction xxiii Chapter 1 Why 1The Way to Work Shapeshifters 2 eSun 8 How It Feels 11 The Virtue of Virtual 15 Growth 22 Chapter 2 Networks 27From Tribes to Networks It???s Official 27 The Networked Community 28 What???s Old, What???s New? 35 Network the Ages 40 Managing 43 The New 44 Personally Speaking 46 Chapter 3 Teams 47 Toward the Twenty–Second Century Our Company Never Closes 47 Team 101 55 Four Ages of Small 58 Crossing Boundaries 62 The People Boundary 66 Chapter 4 69 Trust Virtual Relationships Benefits 69 Two Paths, Two Societies 71 New Gold 78 Capital Across the Ages 82 Creating Social Capital 85 Chapter 5 93Place Home Is Where the Site Is Sun???s Corporate DNA 93 Moving from Place to Place 102 Two Places 111 Chapter 6 115Time The Virtual Pulse Dimensions 115 On the Wings of a Big Bid 115 Five Phases of Flight 123 Life Cycle 125 Together and Apart 130 Stretching Time 134 Chapter 7 137Purpose Why We Work Turning Hierarchy on Its Side 137 Authority 145 Why Cooperate? 149 Discovering Purpose 152 Chapter 8 161People On the Ice Together ???All of Us Smarter than Any of Us??? 162 Reinventing Government 164 Stress 169 Members 173 Leaders 175 Levels 180 Chapter 9 187Links Being in Touch Connecting across Centuries 187 Circa 2086 189 Four Ages of Media 196 Atoms and Bits 202 Communicating 208 Chapter 10 211Launch Do It Yourself Your Journey 212 Seven Steps 214 Play It Again, Sam 225 Chapter 11 227Navigate Course Correction for Cyberspace The Virtual Team Room 228 Holding the Whole 234 Chapter 12 239Theory A System Science of Virtual Teams The Periodic Table 240 Pattern Language for Virtual Teams 243 Systems 249 Smart Teams 253 Chapter 13 255Think Reaching for Possibilities Together Mind 255 How Groups Think 260 Group Reality 265 A Place to Think 268 Learning 271 Chapter 14 273Future Star Maker 273 Searching for Intelligence 275 At the Frontier 277 Islands of Trust 279 The Biological Internet 282 Notes 285 About the Authors 301 Index 303