内容

目次

Part One: Understanding Human Resource Development and Its Role in the Public Sector 1. Human Resource Development in the Public Sector: Expanding in Scope and Significance 2. The Varieties of Training and Development 3. Organizational Systems for Human Resource Development in Government Agencies Part Two: Designing Effective Training and Development Programs 4. Analyzing Training Needs: Individual, Group, and Strategic Approaches 5. Gaining Organizational Support for Training and Development Programs 6. Designing Training and Development Programs: Key Factors 7. Developing Effective Curricula and Lesson Plans Part Three: A Guide to Instructional Methods 8. How Adults Learn: Practical Lessons from Research and Theory 9. Lecture and Discussion Methods 10. Printed Materials and Practice and Feedback Techniques 11. Behavior–Shaping and Technology–Based Methods Part Four: Conducting and Evaluating Programs 12. Conducting Training Programs: Practical Strategies and Tips 13. Evaluating Training Programs 14. Major TrAnds in Public Sector Training