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Acknowledgments Introduction: Making Sense of Work in the 21st CenturyRick Baldoz, Charles Koeber, and Philip Kraft. Part I: Continuity and Change1. Dwelling in Capitalism, Traveling Through Socialism Michael Burawoy 2.Do Capitalist Matter in the Capitalist Labor Process? Collective Capacities,Group Interest, and Management Prerogatives, C. 1886-1904 Jeffrey HayduPart II: Service and Service Sector Workers 3. Gender, Race, and theOrganization of Reproductive Labor Evelyn Nakano Glenn 4. The Body as aContested Terrain for Labor Control: Cosmetics Retailers in Department Storesand Direct Selling Pei-Chia Lan 5. Silent Rebellions in CapitalistParadise: A Brazil-Quebec Comparison Angelo Soares Part III. Production andIndustrial Workers 6. Flexible Despotisms: The Intensification of Insecurityand Uncertainty in the Lives of Silicon Valley's High-Tech Assembly WorkersJennifer Chun 7. The Challenge of Organizing in a Globalized/FlexibleIndustry: The Case of the Apparel Industry in Los Angeles Edna Bonacich 8.Transcending Taylorism and Fordism? Three Decades of Work RestructuringJames Rinehart 9. Manufacturing Compromise: The Dynamics of Race and ClassAmong South African Shop Stewards in the 1990s Edward Webster Part IV.Professional and Technical Workers 10. "Globalization": The NextTactic in the Fifty Year Struggle of Labor and Capital in Software ProductionRichard Sharpe 11. Controlling Technical Workers in Alternative WorkArrangements: Rethinking the Work Contract Peter Whalley and Peter Meiksins12. Net-Working for a Living: Irish Software Developers in the GlobalWorkplace Sean O'Riain About the Contributors