内容

目次

Introduction; Laying the Groundwork; An Introduction to the InformationEconomy; A Closer Look at Information Technology and the Information Age;Productivity and Production Theory; Empirical Studies on Productivity andInformation Technology Investment; Theoretical Background of and EmpiricalWork Regarding Information Technology and Corporate Profits; A More DetailedLook at Information Technology Factors That Promote Firm Efficiency; ADetailed Look at Information Technology and U.S. Industry; SoftwareApplications That Enhance Knowledge; Economic Principles and InformationTechnology: A Focus on Market Exchanges and the CRM Principle; TheInformation Bubble; Micro Productivity and Macro Implications; Appendices;Numbers for Empirical Work; Glossary of Information Technology Terms;Selected Bibliography; Index.