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Supply Chain OverviewIntroduction to the Supply ChainSupply Chain Management-The "Right" WaySupply Chain PotencyEvolution of Supply Chain ModelsModel for Competing Through SCLinking the Supply Chain With the CustomerThe Five TasksTask 1: Designing Supply Chains for Competitive AdvantageSupply Chains as Activity SystemsQFD Case StudyThe Supply Chain and New ProductsTask 2: Implementing Collaborative RelationshipsFoundation for Supply Chain ChangeFunctional Roles in Supply Chain ChangeSupply Chain Design-A Team FrameworkInstitutionalizing Supply Chain ChangesTask 3: Forging Supply Chain PartnershipsMotivations for PartnershipsEmerging Partnership ModelPlanning for PartnershipsCore Competence and PartnershipsOrganizing Improvement EffortsStage 3: Supply Chain StructureThe Extended EnterpriseÔ at Daimler ChryslerTask 4: Managing Supply Chain InformationSCM and Information TechnologyTopography of Supply Chain ApplicationsSupply-Chain CouncilTask 5: Removing Cost from the Supply ChainCost and the Supply ChainRoot Cause-ClarityRoot Cause-VariabilityRoot Cause-DesignRoot Cause-InformationRoot Cause-Weak LinksSupply Chain MethodologiesSupply Chain Pre-studyImplementation RoadmapFrom Purchasing to Strategic Sourcing-A RoadmapSelection Supply Chain SoftwareSupply Chain Case StudiesPartnership Barriers in the Nuclear IndustryWholesale Grocer: Supply Chain "Streamlining"Plumbing Supplies: Manufacturer/DistributorSupply Chain Management, Repair, and Overhaul OperationsRetail Distribution: From Low Tech to Leading Edge Distribution CenterBritish Telecom-Capacity Planning in a Deregulation IndustrySemiconductor Equipment: Supply Chain LinksFootwear DistributionBicycle Manufacturer: Internet StrategyConsolidation Centers in the Lean Supply ChainDemand-Driven Supply Chain in a Start UpAutomobile Industry: Incoming MaterialWater Utility: Logistics Services PartnershipsAuto Parts Retailer-Logistics PartnershipImproving Furniture Manufacturer EVAPerformance Improvement Through Metrics for BuyersGlossaryBibliography