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Foreword Oswald Dodds, MBE, Chairman, ISO TC207/SC1: Environmental Management Systems (EMS)  Introduction Ruth Hillary, Network for Environmental Management and Auditing (NEMA), UK; UK expert to ISO TC207/SC Working Group 2Section 1: Implementation, maintenance and integration1. Deployment and operation of a business-wide EMS Scott D. Houthuysen, Lucent Technologies Microelectronics Group, USA  2. Maintaining the momentum: EMS after the certifier has left Charlotte Pedersen, Deloitte & Touche, Denmark Birgitte B. Nielsen, Valor & Tinge A/S, Denmark  3. Success and failures: national guidance on ISO 14001 for New Zealand local authorities Bruce Cockrean, Global to Local Ltd, Environmental Management Consultants, UK  4. Environmental initiatives to improve the quality of the local environment: Kunda Nordic Cement AS, Estonia Anne Randmer, Centre for Development Programs, Estonia Section 2: Certification and registration experiences5. Joint EMS and group certification: a cost-effective route for SMEs to achieve ISO 14001 Jonas Ammenberg, Linköping University, Sweden Berit Börjesson, Altea AB, Sweden Olof Hjelm, Linköping University, Sweden6. Financial services and ISO 14001: the challenge of determining indirect environmental aspects in a global certification Bettina Furrer and Heinrich Hugenschmidt, UBS AG, Switzerland7. Registration to ISO 14001: the view of assessors David Robinson, British Standards Institution, UK Richard Gould, Environment Agency, UKSection 3: Using information technology, ISO 14031 and other tools and methods8. Using information technology to automate integrated compliance management David Harwood, ALSTOM Power, UK Barry O'Brien, Waterford Crystal, Ireland Paul F. Monaghan, Q SET-USA Anne Downey, Q SET-International, Ireland9. ISO 14031 used as a tool in ISO 14001 or as an alternative for a simple EMS Kristian Eg Løkkegaard, Ernst & Young, Denmark10. The integration of business strategy in establishing significant environmental aspects Enrico Cagno and Paolo Trucco, Politecnico di Milano, Italy11. Setting up effective environmental management systems based on the concept of cleaner production: cases from small and medium-sized enterprises Johannes Fresner, Stenum GmbH, Austria12. Performance-based ISO 14001 case studies from Taiwan Nonita T. Yap, Faculty of Environmental Design and Rural Development, University of Guelph, CanadaSection 4: Communication, training, empowerment and cultural issues13. ISO 14001 as an opportunity for engaging SMEs in Poland's environmental reforms Rafal Serafin, Director, Polish Environmental Partnership Foundation, Krakow, Poland Gill Tatum, Managing Director, Groundwork Blackburn, UK Wojciech Heydel, Former Associate President, BP Amoco Poland14. Implementation of EMS in seasonal hotels: assuring stability Natalia Anguera, Silvia Ayuso and Pere Fullana, Randa Group, SA, Barcelona, Spain15. ISO 14001 and the American Indian reservation Pamela S. Evers, Stephen F. Austin State University, Texas, USASection 5: Involving stakeholders: contractors, suppliers and other stakeholders16. Anticipating greener supply chain demands: one Singapore company's journey to ISO 14001 Michael Toffel, Jebsen & Jessen (SEA) Pte Ltd, Singapore17. Integrating quality, environment, health and safety with customers and contractors Adrian Carter, Amec Process and Energy, UK18. Environmental management systems and stakeholders: the case of the Belgian electricity sector Jean-Pierre Tack, Tractebel Development Engineering and the Catholic University of Louvain, Belgium19. Unco-operative stakeholders: ISO 14001 as a means to co-ordinate efforts Quentin Farmar-Bowers, Star Eight Consulting, AustraliaSection 6: Incorporating product design and technology20. Technical and design tools: the integration of ISO 14001, life-cycle development, environmental design and cost accounting Matthew M. Mehalik, Systems Engineering, School of Engineering and Applied Science, University of Virginia, USA21. ISO 14001 and Design for the Environment: a strategy for proactive design in building design, construction and renovation Riva Krut, Benchmark Environmental Consulting, USA Jim Strycharz, New York City Transit Authority, USA22. ISO 14001 and the adoption of new technology: evidence from Western Australian companies Dora Marinova, Murdoch University, Australia William (Jim) Altham, Curtin University of Technology, AustraliaSection 7: Environmental and economic benefits23. ISO 14001 and environmental performance: the management goal link Jason Switzer and John Ehrenfeld, Technology, Business and Environment Program, Massachusetts Institute of Technology, USA Vicki Milledge, Assistant Professor of Management, University of Massachusetts-Boston, USA24. Assessment of the value of ISO 14001 in improving environmental performance Pamela J. Bridgen, Environment International Ltd, Seattle, USA Nancy Helm, US Environmental Protection Agency25. Real financial benefits from ISO 14001? Potential for economic value added through ISO 14001 at Unique Images Andy Hughes, URS Dames & Moore, UK Vicky Kemp, Loop Environmental Networks, UK26. Drivers and advantages from implementing EMS: Brazilian cases Dalia Maimon, Professor of Environmental Economics, Federal University of Rio de Janeiro; President of SIGA-INEM, Brazil (International Network on Environmental Management)Section 8: Sustainability and ISO 1400127. ISO 14001: a tool for municipal government to achieve sustainability. The experiences of Hamilton-Wentworth, Canada Mark Bekkering, City of Toronto Urban Planning and Development Services, Toronto, Canada David McCallum, M+A Environmental Consultants, Hamilton, Canada28. Proyecto Guadalajara: promoting sustainable development through the adoption of ISO 14001 by small and medium-sized enterprises Richard P. Wells and David Galbraith, The Lexington Group, Environmental Management Consultants, Inc., USA29. Enhancement of ISO 14001 and the integration of sustainability into the footwear supply chain at Nike, Inc. Paula Valero, Nike, Inc., Naomi Gollogly, freelance writer and consultant, USA Mark Curran, The Gauntlett Group, USA30. Designing a sustainability management system using The Natural Step framework Susan Burns, Natural Strategies Inc., USAList of ISO 14001-related web resources