内容

目次

Introduction. (A.M. Brewer et al.). Globalisation and InternationalPerspectives. Perspectives on global performance issues (T. Heaver). Europeantransport: insights and challenges (C. Ruijgrok). North America: insights andchallenges (T. Corsi). International logistics: a continuous search forcompetitiveness (H. Meersman, E. Van de Voorde). Supply Chain Management. Thedevelopment of thinking in supply chain and logistics management (A.Braithwaite, D. Hall). The supply chain management and logistics controversy(D. Lambert). The concept of value: symbolic artefact or useful tool (A.Brewer). Intermodal transportation (B. Slack). Logistics Management.Integrated logistics strategies (A. McKinnon). Lean logistics (P. Hines etal.). Inventory management (D. Waters). Just-in-time (S. Taylor).Warehousing: a key link in the supply chain (K. Ackerman). Consolidation andtranshipment (M. Beuthe, E. Kreutzberger). Logistics outsourcing (M. Browne,J. Allen). Customer Services. Services marketing (R. Verma). Understandingand predicting customer choices (H. Oppewal, H. Timmermans). LogisticsPerformance Management. Costing theory and processes (W. Talley).Benchmarking and performance management: the role in quality management (D.Gillen). Green logistics (J-P. Rodrigue et al.). Organisational Logistics.Organisational logistics: definition, components and approaches (A. Brewer).Public policy and logistics (C. Grimm, M. Dresner). Comparative IndustryApproaches. Retail logistics (J. Fernie). City logistics and freighttransport (R. Thompson, E. Taniguchi). Manufacturing logistics (T. Whiteing).Maritime logistics (M. Brooks, G. Fraser). Air-freight logistics (A.Reynolds-Feighan). Bulk commodity logistics: overview and case study (K.Trace). Express delivery (D. Sage). Hazardous goods (K. Hancock). Researchand Development. Dynamics and spatial patterns of intermodal freighttransport networks (H. Priemus, R. Konings). Supply chain statistics (M.Bronzini). New technologies in logistics management (R. Stough). Freight andlogistics modelling (G. D'Este).