目次

1. Why study language and intercultural communication?, 2. The history of the study of language and intercultural communication, 3. Culture and the primary socialization process, 4. Language, communication, culture, and power in context, 5. Language and nonverbal intercultural communication, 6. Language and identity in intercultural communication, 7. Ethnocentricism and Othering: Barriers to intercultural communication, 8. Intercultural transitions: From language and culture shock to adaptation, 9. Intercultural interpersonal relationships, 10. Managing language and intercultural conflict, 11.Language and intercultural communication in the global workplace, 12. Global citizenship and intercultural (communicative) competence