目次

Introduction 1 Part One: Uncovering a Hidden Dynamic in the Challengeof Change Chapter One. Re-conceiving the Challenge of Change Chapter Two.Uncovering the Immunity to Change Chapter Three. "We Never Had a LanguageFor It": Engaging the Emotional Life of the Organization Part Two:Overcoming the Immunity to Change in Organizations, Individuals, and TeamsChapter Four. Overcoming the Group-Wide Immunity to Change Chapter Five.Overcoming an Individual's Immunity to Change: David Doesn't DelegateChapter Six. Overcoming an Individual's Immunity to Change: Cathy Can'tContain Herself Chapter Seven. Overcoming Individual Immunities to Help aTeam Succeed: The Case of Nascent Pharmaceuticals Part Three: Over to You:Diagnosing and Overturning Immunities in Yourself and Your OrganizationChapter Eight: Unlocking Potential: The Necessary Ingredients Chapter Nine:Diagnosing Your Own Immunity to Change Chapter Ten: Overcoming Your Immunityto Change Chapter Eleven: Surfacing Your Collective Immunity to ChangeConclusion: Growing Your Own: How to Lead So People Develop