目次

Introduction to LeadershipIntroduction: The Need for a New Style of LeadershipWhat Is Leadership?Distinguishing Management and LeadershipSummary: So What Is Leadership?What Is Effective Leadership?Productive ReasoningWhat Is Your Leadership Style?How Can You Get the Most from This Book?ReferencesPractical Leadership in Nursing and Health CareUnderstanding SelfCommunication with Self and Other Self-Management: Setting the Right Mind-SetKey Characteristics to Foster in Relation to Self-Awareness and Leading SelfEmotional and Social IntelligencePower and AssertivenessPersonality Types and Individual Difference in Communications, Learning, Being and LeadingReferencesUnderstanding Self: Creating Your VisionLeadershipLet’s Start with Personal ValuesRelating to Others Using ValuesRelating to Others Using MetaprogramsRelating to Others Using Perceptual PositionsDeveloping a Mind-Set for SuccessMoving On to Creating Your Vision In ConclusionReferencesModels of Communication ExcellenceCommunication in LeadershipNeuro-Linguistic ProgrammingTransactional AnalysisSummaryReferencesThe Art of FollowershipFollowershipWhen Followers Are DysfunctionalBuilding Authentic FollowersHow Social Media Is Impacting on FollowershipReferencesEffective Leadership of TeamsIntroductionTeam-Building EventsSimple Ideas to Develop Teams In-HouseSo What Is Team Identity?Highly Effective TeamsReferencesRecommended ReadingLeading in Health Care: Challenging Boundaries and Future PotentialDrivers for Changing Roles in Health CareThoughts on Opportunities for Change and Leadership DevelopmentSummaryReferencesLeading and Change in InstitutionsWhy Change?The Reasons for ChangeThe Role of a Leader in Organisational ChangeThe Context of a Change: The Big PictureThe Psychology of Change: How to Gain Buy-InReferencesSecond-Order LeadershipIntroductionFirst- and Second-Order Change TheoryChoose to Change or to Be at Effect of Change?Do We Need More Resources, or Reorganised Resources?Beware of Cyclical SamenessMultiple Brain LeadershipLeading in Complex SystemsMake Use of ChaosIn ConclusionReferencesInspiring Others to Follow Your Lead: Leading ChangeInspirational LeadershipModern Healthcare EnvironmentsForms of InspirationWhat Makes an Inspirational Leader?Inspirational ChangeBeing an Inspirational Role ModelReferencesMotivating and Engaging Others: Driving Practice ChangeIntroductionPlanning ChangeSharing the Vision of ChangeUnderstanding Cultural DiversityIdentifying SkillsCulture and ValuesIndividual Leadership ValuesSummaryReferencesLearning from ExperienceReflective LearningLearning from Critical IncidentsUsing Critical Incidents to Analyse Team PerformanceUsing Critical Incidents to Analyse Individual BehaviourPeer Mentoring and Social LearningSummaryReferencesAdditional ReadingCoaching and Empowering OthersMentoring, Supervision and Coaching: Understanding the Difference4MAT and CongruenceQuestions Are the AnswerSummaryReferencesSetting Compelling GoalsWhy Goals?A Goal-Setting ContextHow People Stop Themselves Achieving the GoalsSuccessful GoalsGoal Setting: Logical and Psychological‘Objectifying’ Goals: Gaining Absolute ClarityMotivation to Achieve GoalsFinal WordNotesReferencesResilienceThe Case for ResilienceWhat Is Resilience?Life at the Crossroads of ChangeCan Resilience Be Learned?Resilience ResearchHow Resilient Are You?The Power of Realistic OptimismShifting Your Explanatory Style: The ABC ModelDisputing StrategyStress HardinessMindful ResilienceSummaryNoteReferencesConclusions and Moving ForwardChange Keeps ComingNew Ways of LeadingReferencesIndexReviews