目次

​ Introduction to labour in health and social care. – Introduction to literature and key concepts. – Health and social care policy and practice. – The local areas and services. – Sample, methods, and methodology. – Emotions and nursing. – Learning to care in student nursing. – The clinical contexts of emotional labour. – Emotions in frontline social care. – Emotions, ethnicity,and the case of child protection. – Managing emotions in education and supervision. – Conclusion: Emotional labor and cultural capital. -References.- Appendix.​