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Contents:ForewordJon SundboINTRODUCTION1. Innovation with Care: What itMeansLars FuglsangPART I: INVOLVEMENT2. Innovation and Involvement inServicesJon Sundbo3. Customer Relationship Management (CRM) as Innovation:Taking Care of the Right CustomersJan Mattsson4. Innovation with Care inHealth Care: Translation as an Alternative Metaphor of Innovation andChangeJohn Damm ScheuerPART II: IMPORTANCE5. The Public Library BetweenSocial Engineering and Innovation with CareLars Fuglsang6. Getting Waste toBecome Taste: From the Planning of Innovation to Innovation PlanningGesturHovgaard7. Public Innovation with Care: A Quantitative ApproachLars Fuglsang,Jeppe Hojland and John Storm Pederson8. Meta-Innovations on Strategic Arenas:Innovative Management in Public OrganizationsJorn Kjolseth MollerPART III:POSITIONING9. The Interaction Between Public Science and Industry, and theRole of the Oresund Science Region's Platform OrganizationPovl A. Hansen andGoran Serin10. The Role of a Network Organization and Internet-BasedTechnologies in Clusters: The Case of Medicon ValleyAda Scupola and CharlesSteinfield11. The 'Mad Max Puzzle': Positioning and the Lone InventorJeromeDavis and Lee N. DavisPART IV: SENSEMAKING12. Sense Caring inInnovationPeter Hagedorn-Rasmussen13. Making Innovation DurableConnieSvabo14. Intrapreneurship - Differences in Innovations is a Matter ofPerspective and UnderstandingHanne Westh Nicolajsen15. MindfulInnovationPouol Bitsch OlsenIndex