内容

目次

Preface Introduction Chapter 1 - Introduction to Information Services Today Sandra Hirsh, San Jose State University Part 1 - Information Communities Chapter 2 - Libraries, Communities, and Information: Two Centuries of Experience Christine Pawley, University of Wisconsin-Madison Chapter 3 - Information Communities Karen Fisher, The Information School, University of Washington Anne Bishop, Graduate School of Library and Information Science, University of Illinois Chapter 4 - Diverse Communities Patty Wong, Yolo County Library Miguel Figueroa, Center for the Future of Libraries, American Library Association Part 2 - Information Professions Chapter 5 - Librarianship: A Continuously Evolving Profession Stephen Abram, Federation of Ontario Public Libraries; Lighthouse Consulting, Inc. Chapter 6 - Literacy and Media Centers in the 21st Century: School Libraries Mary Ann Harlan, School of Information, San Jose State University Chapter 7 - The Learning and Research Institution: Academic Librarians Todd Gilman, Yale University Library Chapter 8 - Community Hubs for Learning and Literacy: Public Libraries Kathleen De La Pena McCook, University of South Florida Chapter 9 - Information Centers: Special Libraries Cheryl R. Dee, San Jose State University Stephen Abram, Federation of Ontario Public Libraries; Lighthouse Consulting, Inc. Deb Hunt, Mechanics' Institute San Francisco; Information Edge Chapter 10 - Digital Resources: Virtual Libraries Lisa Gregory, North Carolina Digital Heritage Center Amy Rudersdorf, Digital Public Library of America Chapter 11 - Expanding the Horizon of the MLS: Non-Library Careers Melissa Fraser-Arnott, Office of the Privacy Commissioner of Canada Part 3 - Information Services Chapter 12 - Diverse Users: Diverse Information Needs Heather O'Brien, University of British Columbia, Vancouver, Canada Devon Greyson, University of British Columbia, Vancouver, Canada Chapter 13 - Finding Information: Information Intermediation and Reference Services Michelle Holschuh Simmons, School of Information, San Jose State University Chapter 14 - Organization Information: Technical Services Sylvia D. Hall-Ellis, School of Information, San Jose State University; Director of Grants and Resource Development, Colorado Community College System Chapter 15 - Accessing Information: Access Services Michael J. Krasulski, Joseph W. England Library; University of the Sciences, Philadelphia, PA Chapter 16 - Teaching Users: Information & Technology Literacy Instruction April D. Cunningham, Palomar College Stephanie Rosenblatt, Cerritos College Part 4 - Information Users Chapter 17 - Serving Users When and Where They Are: Infinite Learning Paul Signorelli, Paul Signorelli & Associates Chapter 18 - Serving Users When and Where They Are: Hyperlinked Libraries Michael Stephens, School of Information, San Jose State University Chapter 19 - Serving Users When and Where They Are: User Experience Aaron Schmidt, Principal-Influx Library User Experience Consulting Chapter 20 - Serving Users When and Where They Are: Creation Culture Kristin Fontichiaro, School of Information, University of Michigan Part 5 - Managing Information Organizations Chapter 21 - Management Skills for Managing Information Janine Golden, University of Southern California Marshall School of Business Chapter 22 - Managing Budgets Sara F. Jones, Marin County Free Library Chapter 23 - Managing Personnel Cass Mabbott, University of Illinois, Urbana-Champaign Chapter 24 - Managing Facilities Paul Glassman, William Paterson University Chapter 25 - Managing Collections Wayne T. Disher, School of Information, San Jose State University, Chapter 26 - Managing Technology Marshall Breeding, Independent Technology Consultant Chapter 27 - Managing Communications, Marketing, and Outreach Christie Koontz, School of Information, Florida State University; School of Information, San Jose State University Chapter 28 - Demonstrating Value: Assessment Cheryl Stenstrom, School of Information, San Jose State University Part 6 - Information Issues Chapter 29 - Copyright and Creative Commons Mary Minow, LibraryLaw.com Liz Hamilton, Dominican University Chapter 30 - Information Licensing Celeste Feather, LYRASIS Maura Hadaway, LYRASIS Tom Sanville, LYRASIS Chapter 31 - Open Access Heather Joseph, The Scholarly Publishing and Academic Resources Coalition (SPARC) Chapter 32 - Analog and Digital Curation and Preservation Katherine Skinner, Educopia Institute Chapter 33 - Information Policy Kate Marek, Graduate School of Library and Information Science, Dominican University Chapter 34 - Information Privacy and Cybersecurity Cherie L. Givens, School of Information, San Jose State University, Chapter 35 - Information Ethics Martin L. Garnar, Reference Services Librarian and Professor of Library Science, Regis University Chapter 36 - Intellectual Freedom Barbara M. Jones, Office for Intellectual Freedom; Freedom to Read Foundation; American Library Association Part 7: Information Horizons Chapter 37 - Career Management Strategies for the LIS Professional Naomi House, INALJ.com Chapter 38 - Globalization Jan Holmquist, Guldborgsund Public Library Chapter 39 - Leadership Carol H. Sawyer, College of Business and Public Management, University of La Verne