【ヘルスケア従事者のための問題解決】
Problem Solving for Healthcare Workers:How to Get Better - Lessons Can Be Learned '17
Collins, John Michael 著
内容
目次
Foreword; Preface; Prologue; Chapter 1: How lessons are learned; Chapter 2: Recent Reports; Chapter 3: 1% better at a 1000 things; Chapter 4: Be inspired: innovation throughout history; Chapter 5: Quality, Quality Assurance and Continuous Improvement; Chapter 6: Dealing with complaints; Chapter 7: Work processes, critical paths and the chain of quality; Chapter 8: Continuous improvement processes; Chapter 9: Getting started: where are you now?; Chapter 10: Quality improvement in small medical practices; Chapter 11: The problem solving processes: putting right what has gone wrong; Chapter 12: Step 1: recognizing a problem exists; Chapter 13: Step 2: understanding and defining the problem; Chapter 14: Step 3: identifying the root causes; Chapter 15: Step 4: removing the root causes; Chapter 16: Step 5: proving a permanent solution has been applied; Chapter 17: Step 6: closing the project and celebrating success; Chapter 18: Other methods to use; Chapter 19: Selecting and prioritizing projects; Chapter 20: Multiple project management; Epilogue
カート
カートに商品は入っていません。