目次

1 Introduction: The Basics 2 Quality Management 3 Managing Patient Information 4 Applying the Organization to Observation Processes 5 Applying Quality Management to Computers 6 The HIMSS-EHR Developer Code of Conduct 7 Developing Standard Operating Procedures (SOPs) 8 Compliance 9 Conducting Audits 10 Risk Management 11 Risk Analysis 12 If All Else Fails Appendix A Deming-Key Principles Appendix B FDASIA Health IT Report Appendix C Sample SOPS