目次

1. Discussion on the evolving workforce of libraries2. Debunking the librarian stereotype - What does experience and the research tell us about librarian communication styles, conflict modes, leadership styles, etc.3. Baby-librarians - Working with and managing your newest librarians (communication, expectations, misconceptions, mentoring)4. Specialist librarians - Working with and managing specialists on your team (support, expectations, considerations of expertise, retaining, providing challenges)5. Mid-career librarians - Working with and managing your mid-career librarians (parenthood, tenure, long term career goals, providing opportunities and challenges in flat organizations)6. Late-career librarians- Managing and working with the late-career librarians (considerations of expertise, succession planning, retirement planning)7. Managing through high turnover (maternity leaves, sabbaticals, retirements, the 7 year itch, attracting and retaining librarians)8. Managing conflict among your cross-generational librarian workforce9. Equity and diversity in your librarian workforce10. Mature manager vs. young manager - challenges of being either, or..11. Conclusion - Final thoughts and advice on the cross generational librarian workforce, looking towards the future and implications for our organizations