目次

Chapter 1 Introduction to Innovative Change Management Chapter 2 The As/Is Environment Chapter 3 Important Background Chapter 4 Leading by Example Chapter 5 The Innovative Manager Chapter 6 Introduction to Innovative Change Management Chapter 7 Rewards and Recognition Chapter 9 Suggestion Programs Chapter 10 Project Change Management Introduction Chapter 11 Project Change Management Tools and Methodologies Chapter 12 Tuning the Stage for Project Change Management Chapter 13 Summary Chapter 14 Culture Change Management Introduction Chapter 15 Culture Change Management Process Chapter 16 Culture Change Management Tools and Chapter 17 Culture Change Management Summary Chapter 18 Innovative Change Management Summary Appendix A Appendix B Appendix C Index