目次

Part 1: Background and Communication Phenomena In Aviation.- Chapter 1: Introduction.- Chapter 2: Communication and Humad Factors Phenomena In Aviation Transmit Knowledge.- Part 2: Flights, Scenarios and Knowledge Representation.- Chapter 3: The Falcon, The Helios, Two Scenarios and Framework.-  Chapter 4: Eliciting Expertise, Harvesting and Representing Knowledge.-  Part 3: Knowledge Operators Of Silence and Voice.- Chapter 5: Knowledgeable Sounds of Silence Or When Silence is not Golden.- Chapter 6: The Voice As Knowledge Operator Of Choice.- Chapter 7: Flights Go On, Inquires Pass Through.