内容

目次

1. Introduction, The essential features of the WIRS design, Elements ofthe survey employed in this volume, The changing landscape, 1980-98, Thenature of our analysis and contents of the book 2. The dynamic context ofworkplace employment relations. Industry and Ownership, Size of Workforce,Location within larger organizations, Internationalization, Age andrelocation, Changes in technology, Changes in the composition of theworkforce, Summary and conclusions 3. The Management of employee relations.Who manages employee relations, The emergence of a profession, The genderissue: women managing employee relations, A changing role for employeerelations managers, The status and influence of employee relations managers,Conclusions 4. Have employess lost their voice? Union presence, Unionmembership density, Trade Union recognition, Other channels for collectiveemployee voice, Direct Communication methods, An overall view of employeevoice, Conclusions 5. Union recognition: a 'hollow shell'? Workplace uniondensity, The nature of union