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PART ONE: THE CONTEXT OF IDEAS Introduction Rationalism in Politics -Michael Oakeshott Governmentality - Michel Foucault Limited Government - JohnGray The Criterion of Efficiency - H Simon Management in the Public Domain -John Stewart and Stewart Ranson Professional Ethics, Government Agenda andDifferential Information - Leonard Wrigley and David McKevitt PART TWO:CONTROL AND IMPLEMENTATION Introduction Charges as Contested Signals -Richard Rose Organizational Status and Performance - Andrew Dunsire, KeithHartley and David Parker Summary of the Findings Lawyers Go to Hospital -Joseph M Jacob Accounting and the Pursuit of Efficiency - Anthony HopwoodImplementation and Ambiguity - Vicki Eaton Baier, James G March and HaraldS[oe together]tren Investigating Policy Coordination - L Challis et alIssues and Hypotheses PART THREE: RESPONSIVENESS AND PERFORMANCE IntroductionInterpretations and Implications - Patricia Day and Rudolf Klein PerformanceIndicators - Neil Carter 'Backseat Driving' or 'Hands Off' Control DoingWell While Doing Good - Rosabeth Moss Kanter and David V Summers Dilemmasof Performance Measurement in Nonprofit Organizations and the Need for aMultiple-Constituency Approach The Welfare State, the Professions andCitizens - Margareta Bertilsson Consumerism and the Public Sector - JennyPotter How Well Does the Coat Fit? Organizational Culture - V Lynn MeekOrigins and Weaknesses Personnel and Public Management - Hans Weggemans