Boone, Mary. 　著

内容

目次

Part I: Connect: Methods and Technologies for Breaking Down the BarriersBetween People in Organizations. Chapter 1: Interactive Management: Why WeNeed to Connect, Inform, and Engage People. Chapter 2: Make People (and TheirKnowledge) Accessible. Chapter 3: Share Power. Chapter 4: Design Physical andOn-Line Working Environments to Encourage Collaboration. Chapter 5: CreateRituals and Shared Experiences. Chapter 6: Get Over Yourself. Part II:Inform: Methods and Technologies to Enhance Knowledge Sharing. Chapter 7:Make Information Available, Useful, and Enticing. Chapter 8: Use Stories toCapture and Share Knowledge. Chapter 9: Resolve Hidden Conflicts Between YourActions and Words. Part III: Engage: Methods and Technologies to InspirePeople to Create, Own, and Act on Ideas. Chapter 10: Listen to Your WholeOrganization--Using Mega-Conversations, Workouts, and Other CreativeTechniques. Chapter 11: Engage People Who Don't Report to You--CrossingOrganizational Boundaries in Strategic Partnerships, B-Webs, and Alliances.Part IV: Practical Strategies for Smart Communication. Chapter 12:Interactive Leadership: Insights from Four Top Executives. Chapter 13: WhatShould You Do Tomorrow? Appendix 1: Additional Large Group Approaches.Appendix 2: Interactive Technologies: Available Tools and How to Use ThemWisely.