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Part I Opening telephone calls: recognition and identification inJapanese and Korean telephone conversation openings, Yong-Yae Park; on thetelephone again! telephone conversation openings in Greek, Maria Sifianou;politeness in telephone conversation openings in Persian, CarmenTalaghani-Nikazm; language choice in international telephone conversations,Gitte Rasmussen, Johannes Wagner. Part II Problem solving, topic managementand closing: reporting problems and offering assistance in Japanese businesstelephone conversations, Lindsay Amthor Yotsukura; the initiation andintroduction of first topics in Hong Kong telephone calls, Kang Kwong Luke;moving towards closing - Greek telephone calls between families,Theodossia-Soula Pavlidou. Part III Theoretical and methodologicalconsiderations: comparing telephone call openings - theoretical andmethodological reflections, Paul ten Have; reflections on research ontelephone conversation - issues of cross-cultural scope and scholarlyexchange, interactional import and consequence, Emanuel A. Schegloff.