【グループコミュニケーションの落し穴】
Group Communication Pitfalls:Overcoming Barriers to an Effective Group Experience '05
Burtis, John O, Turman, P.D. 著
内容
目次
Preface Unit I: We Co-construct Our Groups by Communicating 1. Why StudyGroup Communication Pitfalls? Overview of the Book Why Do Groups MatterEnough to Make a Study of Them? Definitions of "Communication", "Group",and "Pitfalls" Casting a Wide Net to Include All Pitfalls and BreakdownGroup Communication Pitfalls by Commission or by Omission TheBreakdown-Conducive Group Framework Why Should We Focus Our Study ofGroups on Group Communication Pitfalls? 2. How Grouping and Group DirectionHelp Create Effective Group Experiences The Universals of GroupingActivity The Framework for Grouping and Group Direction RhetoricalSituation and a Purgatory Puddle Unit II: We Struggle to Co-construct andFrame Our Circumstances and Processes 3. Pitfalls in Task and SupragroupExigencies Groups as Systems Purgatory Puddle Pitfalls SupragroupPitfalls Wrong Task for a Group How to Expect, Detect, and CorrectThese Pitfalls 4. Personnel Pitfalls "Wrong Group for the Task" PitfallsTraits Orientation Style Circumstances How to Expect, Detect,and Correct These Pitfalls 5. Pitfalls in Grouping Techniques, Tendencies,and Process Prizes Grouping Techniques Technique Pitfalls GroupingTendencies: Norms and Roles Norm Pitfalls Role Pitfalls ProcessPrizes Process Prize Pitfalls Deliberation Outcome Pitfalls 6. Pitfallsin Confusion, Conformity, Conflict, and Group Consciousness: GroupingConcomitants Confusion Pitfalls Conformity Pitfalls ConflictPitfalls Consciousness Pitfalls How to Expect, Detect, and CorrectThese Pitfalls 7. Pitfalls in Vision and Direction Giving Vision/OutcomePitfalls Savior Complex Pitfalls Ascension Pitfalls TransitionsPitfalls How to Expect, Detect, and Correct These Pitfalls Unit III: WeCo-construct Our Exigencies for Grouping Into Our Group Outcomes 8.(Un)Intended Group Outcomes Dynamics Involved in Potential Group OutcomesA Set of Potential Group Outcomes 9. To Group or Not to Group, That Is theQuestion General Exigencies Against Grouping Distrust of GroupingDistrust of Self as a Grouping Member Distrust of Any Aspect of ThisParticular Grouping Effort Inertia and Specific Exigencies AgainstGrouping How Exigencies Against Grouping May Manifest Expecting,Detecting, and Correcting These Pitfalls: General Orientational Advice 10.Observing Groups Well Observing Groups Improving Observational Focusand Quality Observing the Purgatory Puddle Observing The Way/ProcessObserving the Vision/Outcome and the Savior Complex