目次

Preface; Acknowledgments; Part I. Thinking About the Social Process ofTechnological Change: 1. Computers and society Herbert A. Simon; 2. Oldcolleges, new technology James G. March; 3. The social process oftechnological change in organizations Sara Kiesler and Lee Sproull; Part II.Components of Change: Resources, Behaviour, and Attitudes: 4. The computersare coming! Suzanne Penn Weisband and Jane Siegel; 5. Electronic observationsof computer user behaviour Mike Blackwell; 6. Faculty and studentobservations of their computing behaviour Paul Anderson; 7. What's news aboutcomputing? Suzanne Penn Weisband and Teresa Gardner; Part III. Workers andManagers: 8. Secretaries and computers Karen Hartman; 9. Automating auniversity library: some effects on work and workers Sara Kiesler, ScottObrosky and Felicia Pratto; 10. Instrumental and symbolic aspects of anexecutive information system Suzanne Penn Weisband; Part IV. Students and theSocial Environment of Computing: 11. Encountering an alien culture LeeSproull, Sara Kiesler and David Zubrow; 12. How computing attitudes changeduring the freshman year David Zubrow; 13. Learning to like computing LeeSproull and Tony O'Dea; Part V. Conclusion: 14. General and practicalimplications Sara Kiesler and Lee Sproull; References; Author index; Subjectindex.