Cognition and Communication at Work. hardcover 384 p., 61 line diagrams.
内容
目次
1. Introduction: studying work as mindful practice Yrjo Engestrom,David Middleton; 2. Distributed cognition in an airline cockpit EdwinHutchins, Tove Klausen; 3. Constituting shared workspaces Lucy Suchman;4. Seeing as situated activity: formulating planes Charles Goodwin,Marjorie Harness Goodwin; 5. Convergent activities: line control andpassenger information on the London Underground Christian Heath andPaul Luff; 6. Users and designers in mutual activity: An analysis ofcooperative activities in systems design Susanne Bodker, Kaj Gronbak;7. System disturbances as springboard for development of operators'expertise Leena Norros; 8. Expert and novice differences in cognitionand activity: A practical work activity Edith A. Laufer; 9. Thetensions of judging: handling cases of driving under the influence ofalcohol in Finland and California Yrjo Engestrom; 10. Talking work:argument, common knowledge and improvisation in teamwork DavidMiddleton; 11. Scientific 'genius' and laboratory signatures ChandraMukerji; 12. Experience and the collective nature of skill HarleyShaiken; 13. Working together: Symbolic interactionism, activity theoryand distributed artificial intelligence Susan Leigh Star; 14. On theethnography of cooperative work Arne Raeithel.