Sharma, Shailja 　著

目次

  The introduction stage Chapter 1: Introduction to Tour Guiding Chapter 2: Aspects of Tour guiding Chapter 3: Competencies to be a tour guide Chapter 4: Conventional Tour Guides Chapter 5: Specialized Tour Guides Chapter 6: Niche Tour Guides Chapter 7: Responsibilities of a Tour Guide Chapter 8: Tour Guides as Tour Leaders Chapter 9: The Stages of Tour Guiding   The planning stage Chapter 10: Training of Tour Guides Chapter 11. Pre-tour Preparations for a tour guide Chapter 12: Understanding Different Segments of Travelers Chapter 13:  Understanding Linkages of Tour Guides Chapter 14: Understanding the Art of Opening and Closing a Tour Chapter 15: The Art of delivering a commentary Chapter 16: Practices to be a world-class tour guide   The Execution Stage Chapter 17: Guiding at Attractions Chapter 18: Guiding at Heritage Sites Chapter 19: Guiding at a Museum Chapter 20: Guiding at a Religious Site Chapter 21: Guiding through Cultural Experiences Chapter 22: Guiding through Curated Experiences Chapter 23: Guiding  through Factory & local demonstrations tours Chapter 24: Guiding on a coach Chapter 25: Guiding on Walking Tours Chapter 26: Guiding on a Biking Tour Chapter 27: Guiding ON Nature Tours Chapter 28: Guiding on Hiking Tours   The Management stage Chapter 29: Handling Group Dynamics Chapter 30: Handling Questions Chapter 31: Handling challenging tourists Chapter 32:  dealing with Grievances Chapter 33: Managing cultural shock Chapter 34: Handling Emergency situations   The transformational stage Chapter 35: Role of Technology for Unforgettable Journeys Chapter 36:  Redefining Travel: Women as Tour Guides Chapter 37: Responsible Guiding Chapter 38: CHAPTER 38: Becoming Job Worthy Chapter 39:  A GUIDE TO TOUR GUIDE’S Self -care Chapter 40: contemporary trends in tour guiding